Can I insist on a replacement for faulty goods?
Can I insist on a replacement for faulty goods?
If something’s gone wrong with an item you’ve bought, you may be entitled to a refund, repair or replacement. It doesn’t matter whether you bought the item new or secondhand – you’ll still have rights.
What can I do if my parcel hasn’t arrived?
If your item fails to show, they should chase the delivery company to find out what’s happened. If you are advised that the item is ‘lost’, the retailer is legally responsible for either re-arranging delivery or giving you a full refund. Get in touch with the retailer and request a replacement or your money back.
How do I contact Hermes if my parcel is not delivered?
We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: Lines are open 8.30am-4pm Monday to Friday and 8.30am-2pm Saturday.
How do I complain about a missing mail?
File a Complaint with the U.S. Postal Service
- Use the USPS website’s Email Us form.
- Call 1-800-ASK-USPS (1- or TTY: 1-
- Speak to the station manager (postmaster) at a local post office.
- Write to the U.S. Postal Service’s Consumer Advocate office at:
How do I get a refund from item not received?
Contact the seller to ask them to redeliver the item. This should be done if the item was never delivered or did not arrive within the expected time. Ask the seller for a refund and cancel the order. Report the seller to Trading Standards.
What happens if an online retailer won’t refund?
If you can’t get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn’t help, you can contact the Consumer Ombudsman. They’ll aim to help resolve your dispute within 10 working days.
How do I write a letter declining a refund?
Take an Apologetic Stance. Express polite regret, but state clearly that you are declining the request and provide the reason in your main paragraph. Cite a specific company policy to justify your decision whenever possible.
How do I write a letter to get a refund for school fees?
I request you to refund my semester fees as I am not going to attend this semester. Sir, I am (Your name), a student in this (School/institute). This letter is to request a full refund for my tuition fee of (Money Amount).
How do I request a refund from university?
I request you to please refund my dues deposited as an advance fee for next semester. I look for your favor in this regard. Respected Sir, With due respect, it is stated that I am (name), a student of [Degree and Subject name; e.g., SBs.
How do I write a refund for security deposit for college?
I am writing this letter to request you to kindly refund the security deposit. At the time of admission, I deposited ___________/- (amount) on the date ______ as security for admission. Now I have already finished my studies. As per the norms, I have cleared all the pending dues and returned the library books as well.
How do you write a refund letter to a college?
I am a poor student and cannot afford my fee. I want to request you that kindly cancel my enrolment and refund my fee which I submitted to the college administration on (specific name…). I shall be highly grateful to you. Subject….
