What if my leased phone is damaged?
What if my leased phone is damaged?
What are my options if my leased phone is damaged? Have your phone repaired before you return it. Purchase your phone by paying the remaining lease payments and purchase option price. File a claim for a $29 service fee if you are a Sprint Complete customer with a cracked screen.
How do I file a claim on my Sprint phone?
Phones: To file your claim or check your claim status online, go to www.phoneclaim.com/sprint or call Asurion Customer Care at 1- Tablets: To file your claim, go to www.phoneclaim.com/sprint/tablet/program. If your device has been damaged, we will send you shipping materials to return it.
What happens when you report a phone stolen Sprint?
A customer’s whose phone is stolen is advised to suspend service as soon as possible by calling Sprint’s customer service at Service is not restored until the account holder contacts Sprint and request the reactivation of the line. Monthly charges are still billed while the service is suspended.
What tier is iphone11?
Step 1: Find Your Device Tier
| Apple | |
|---|---|
| Tier 1 | Tier 2 |
| iPhone SE iPhone 6s iPhone 6s Plus iPhone 7 iPhone 7 Plus iPhone 8 iPhone 8Plus iPhone XR iPhone 11 iPhone 12 iPhone 12 Mini | iPhone X iPhone XS Max iPhone XS iPhone 11 Pro Max iPhone 11 Pro iPhone 12 (256 GB only) iPhone 12 Pro Max iPhone 12 Pro |
How much is the deductible for iPhone 11?
Apple has detailed that deductibles will remain the same for the iPhone 11 lineup, ranging from $29-$269.
How much is the deductible for AppleCare?
Under AppleCare+, each accidental damage incident is subject to a service fee of $29 for screen damage or $99 for any other damage. Each incident of theft or loss is subject to a deductible of $149.
Can I buy AppleCare after damage?
You can buy AppleCare+ after repairing your damaged screen at the Apple Store. AppleCare+ can be purchased up to 60 days after the purchase of the iPhone. So as long as it is repaired by the 59th day, you can get your iPhone inspected in the store and buy AppleCare+ for the full price.
Can I buy AppleCare+ after 1 year?
AppleCare+ can now be added to a device up to one year from purchase, and this applies to iPhones, iPads, Macs, iPods, HomePods, Beats (minus urBeats3 and Pill+), AirPods, AirPods Pro, Apple Watches, and the Pro Display XDR. That can only be purchased for up to 60 days after you buy a device.
