Why are fake reviews bad?

Why are fake reviews bad?

If a business is posting poor reviews for their competitors, this, too, can not only lead to negative press, but a site that discovers the false review postings – positive or negative – may actually shut down your page on their site. That means say good-bye to your Yelp presence if you are caught posting false reviews.

What percentage of reviews are fake?

Only just 3% to 10% of people actually write reviews. 61% of electronics reviews have been deemed “fake.”

Are online reviews trustworthy?

Do Customers Always Trust Reviews? Of course not. Some reviews are unreasonable, undetailed or fake. Although 91 percent of people trust reviews as much as personal recommendations, nine percent of people are pretty skeptical about online reviews and only trust a few reviews.

Why you can’t really trust negative online reviews?

Online reviews are less trustworthy than we think. The credibility of all reviews — even real ones — is questionable. A 2016 study published in The Journal of Consumer Research looked at whether online reviews reflected objective quality as rated by Consumer Reports. The researchers found very little correlation.

Which review site is best?

Top 10 Consumer & Business Review Websites

Review Website U.S. Alexa Ranking Avg. Monthly U.S. Traffic
Google My Business 1 158.03 million
Amazon 3 85.44 million
Facebook 4 85.57 million
Yelp 64 40.47 million

Why do customers look at reviews?

Verified reviews allow consumers to get a trustworthy sense of how companies treat their customers. To sum up – people read reviews because they: Offer valuable guidance from people who’ve used the service or product. Make it easier for shoppers to decide.

How important are reviews to your purchasing decisions?

Customers are more likely to purchase from a website that has customer reviews than a website that doesn’t. Displaying reviews on your website gives potential customers more confidence in their purchasing decisions and reduces doubts, leading to a higher conversion rate.